Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again or Paypal (depending on which method used at checkout).
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us via the order enquiry form within the “My Account” area.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us via the order enquiry form within the “My Account” area and return your item to: Oxytane Returns, “Stanmaur” Quakers Walk, London, N21 2DE, United Kingdom.
To return your product, you should mail your product to: Oxytane Returns, “Stanmaur” Quakers Walk, London, N21 2DE, United Kingdom.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us via the order enquiry form within the “My Account” area for questions related to refunds and returns.
That's the same certification as Diesel fuel sold at the pump!
“Formally confirming that your products and services meet all trusted external and internal standards.
Certification proves your credibility to the market. To deliver that credibility, we maintain extensive global accreditations and recognitions for our testing and certification services.”
Oxytane meets the specification for Ultra Low Sulfur fuels.
“The large diversity in fuel products requires a well-developed laboratory that understands the market requirements and industry specifications.
With the support of our comprehensive network of independent testing facilities, we are able to offer certificates that are trusted for their integrity by all contractual parties, including financial institutions and insurance companies.”
Oxytane is currently being used and tested for all industries.
“Since the development of our global network we are now representing and distributing Oxytane with resounding results to all sectors. Including but not limited to Shipping, Haulage, Mining, and large enterprise as part of their ESG strategy.
Oxytane is an unbelievable product and represents a complete game changer for anyone who uses fuel for business or as part of their daily lives.”
