I’m experiencing issues with an order or my account?
The fastest way to deal with an order issue is to contact our customer services department via the order enquiry form via the “My Account” area:
If your enquiry requires immediate attention i.e., the order has just been placed but has not yet been shipped – you can call us on +44(0) 203 012 0034.
If there is an issue with your account, problems with login or password reset issues please call us on +44(0) 203 012 0034 or contact us using our general enquires form via our contact us page: